Process 1: Your employer, Lots O Cheese, has just asked you to send out a formal business letter to the largest buyer of its cheese, Monty Jack at The Cheese House. Please construct the address lines and salutation for this letter. Follow the this format:
Process 2: Inform Mr. Jack at The Cheese House that there is a problem with the last shipment of cheese. Use separate paragraphs to address the following issues: identify the problem, inform how to take care of it, and outline what your company, Lots O Cheese, is doing to resolve the issue.
Process 3: Close the letter by apologizing for the inconvenience, and thanking Mr. Jack. Complete the closing by adding your name.